Terms & Conditions

lnkys - Terms & Conditions Last Updated: September 1, 2026 Welcome to lnkys. These Terms & Conditions ('Terms') govern your access to and use of our URL shortening, link management, analytics, API, custom domain, and related SaaS services. By registering for an account, purchasing a subscription, or using our Service, you acknowledge that you have read, understood, and agreed to these Terms. 1. Eligibility You must be legally capable of entering into a binding agreement to use our Service. If you are using the Service on behalf of a company, organization, or other legal entity, you represent that you have the authority to accept these Terms on its behalf. 2. Our Services Our Platform may provide features including: - URL shortening. - Link management. - Click and traffic analytics. - UTM campaign management. - QR codes. - Custom domains. - API access. - Link expiration. - Link editing and redirection. - Team and user management. - Subscription-based features. - Other features introduced from time to time. We reserve the right to add, modify, suspend, or discontinue features of the Service. 3. Account Registration To use certain features, you may be required to create an account. You agree to: - Provide accurate and complete information. - Keep your account information up to date. - Maintain the confidentiality of your login credentials. - Not share your account credentials with unauthorized persons. - Notify us promptly of any unauthorized access. You are responsible for all activity conducted through your account. 4. Acceptable Use You agree to use the Service only for lawful purposes. You must not use our Service to create, distribute, or promote shortened URLs that: - Facilitate phishing or credential theft. - Distribute malware, viruses, ransomware, or malicious software. - Facilitate fraud or scams. - Impersonate individuals, companies, government entities, or organizations. - Promote illegal activities. - Distribute spam or unsolicited communications. - Facilitate financial fraud. - Violate intellectual property rights. - Violate privacy or data protection laws. - Contain illegal or harmful content. - Attempt to bypass security mechanisms. - Attempt unauthorized access to systems or networks. - Abuse our API or infrastructure. - Generate excessive automated traffic. - Circumvent subscription limitations. - Use our Service to conduct attacks against third parties. We may suspend or disable any URL that violates these requirements. See also our Acceptable Use Policy for further detail. 5. Phishing, Malware and Abuse We maintain a strict policy against malicious URLs. If we determine, or reasonably suspect, that a shortened URL is associated with: - Phishing - Malware - Fraud - Credential harvesting - Spam - Scam campaigns - Malicious redirects we may immediately disable the URL and/or associated account without prior notice. Where appropriate, we may cooperate with law enforcement, hosting providers, security organizations, domain registrars, or other relevant parties. 6. User-Generated Content You remain responsible for the URLs, destination websites, descriptions, UTM parameters, campaigns, and other content you submit through the Platform. You represent that you have the necessary rights and permissions to use and distribute such content. We do not claim ownership of your content. However, you grant us the limited rights necessary to host, process, transmit, analyze, and display your content solely for providing and operating the Service. 7. Custom Domains If the Platform supports custom domains, you are responsible for: - Owning or having authorization to use the domain. - Maintaining the domain registration. - Configuring DNS records correctly. - Ensuring the domain is not used for prohibited activities. - Maintaining compliance with applicable laws. We may suspend a custom domain if it is associated with abuse, phishing, malware, fraud, or other prohibited activities. We are not responsible for the loss or expiration of a domain registered through a third-party registrar. 8. UTM Parameters Our Service may allow you to create and manage UTM parameters such as utm_source, utm_medium, utm_campaign, utm_term, and utm_content. You are responsible for ensuring that your use of UTM parameters and tracking technologies complies with applicable privacy and data protection requirements. 9. Analytics Depending on your subscription plan, we may provide analytics including: - Number of clicks. - Date and time of clicks. - Referrer information. - Device type. - Browser information. - Operating system. - Approximate geographic information. - Campaign information. - Other aggregated or technical information. Analytics may depend on browser settings, privacy technologies, ad blockers, network configuration, and other technical limitations. Accordingly, analytics data may not always represent the exact number of human visitors. 10. API Usage If API access is available, you agree to use the API only in accordance with the applicable API documentation and limits. You must not: - Exceed rate limits. - Abuse API endpoints. - Attempt to bypass API restrictions. - Use automated requests to attack or overload the Platform. - Share API credentials publicly. - Use API credentials belonging to another user. We may throttle, restrict, suspend, or terminate API access when necessary to protect the Platform. 11. Subscription Plans Certain features require a paid subscription. Subscription plans may differ in: number of shortened URLs, number of clicks, analytics retention, number of custom domains, API access, API limits, team members, storage, and other features. We reserve the right to modify available plans and features. 12. Billing Paid subscriptions may be billed monthly, annually, or according to the billing period selected during purchase. Your subscription will renew automatically unless you cancel it before the next billing period, where automatic renewal applies. You authorize our payment provider to charge the applicable subscription fee using your selected payment method. 13. Prices and Taxes All prices displayed on the Platform will be presented in the applicable currency and may be subject to applicable taxes, including VAT where required by applicable law. Where applicable, taxes may be added to the displayed price or included in the displayed price, depending on the pricing configuration and applicable requirements. We may change our prices from time to time. Price changes will generally apply to future billing periods. 14. Refund Policy Unless otherwise stated on the applicable pricing page, subscription fees are generally non-refundable after a billing period has started. If you cancel your subscription, you may continue to use the paid features until the end of the current billing period, unless otherwise stated. Refunds may be considered in exceptional circumstances, including duplicate payments, technical billing errors, unauthorized charges, or other circumstances determined by us. Any refund will be processed according to the applicable payment provider's procedures and our full Refund & Return Policy page. 15. Free Trials If we offer a free trial: the trial period will be specified at the time of registration, certain features may be limited, we may require valid payment information, and unless otherwise stated, the subscription may automatically convert to a paid plan after the trial ends. You are responsible for cancelling before the trial ends if you do not wish to continue with the paid subscription. 16. Cancellation You may cancel your subscription through your account or by contacting our support team, depending on the available cancellation methods. Cancellation does not automatically entitle you to a refund for the current billing period unless otherwise required by applicable law or our refund policy. 17. Suspension and Termination We may suspend or terminate your account if you violate these Terms, use the Service for illegal activities, your account is involved in phishing, malware, fraud, or spam, you attempt to compromise Platform security, you abuse the API, you fail to pay applicable fees, or your activity creates a security or operational risk. We may also disable individual URLs, domains, API credentials, or other Platform resources. 18. Effect of Termination Upon termination: your access to the Service may be disabled, your shortened URLs may stop functioning, your API credentials may be revoked, your subscription benefits may end, and your data may be deleted according to our data retention policy. You are responsible for maintaining backups of information that you require. 19. Availability We aim to provide a reliable and secure Service. However, we do not guarantee that the Service will always be available, be uninterrupted, be completely error-free, be immune from security incidents, or always provide accurate analytics. The Service may be temporarily unavailable due to maintenance, upgrades, infrastructure problems, security incidents, or circumstances beyond our reasonable control. 20. Third-Party Services The Platform may integrate with third-party services such as payment providers, cloud hosting providers, analytics services, email providers, domain registrars, and security services. Your use of third-party services may be subject to their own terms and privacy policies. We are not responsible for the availability or operation of third-party services. 21. Intellectual Property All intellectual property rights in the Platform, including software, source code, UI/UX, branding, logos, platform design, documentation, and features, belong to us or our licensors unless otherwise stated. You may not copy, reproduce, modify, distribute, reverse engineer, or create derivative works from the Platform except where permitted by applicable law. 22. Privacy Your use of the Service is also subject to our Privacy Policy, available on our Privacy Policy page. Our Privacy Policy explains how we collect, process, store, and protect personal information. 23. Data Protection If your use of the Service involves processing personal data, you are responsible for ensuring that your processing activities comply with applicable data protection and privacy laws. Where applicable, additional data-processing terms may apply. 24. Security We implement reasonable technical and organizational measures designed to protect the Platform and user information. However, no internet service can guarantee absolute security. You are responsible for maintaining the security of your account credentials, API keys, and other authentication information. 25. Limitation of Liability To the maximum extent permitted by applicable law, we shall not be liable for loss of profits, loss of revenue, loss of business, loss of data, business interruption, loss resulting from unavailable shortened URLs, loss resulting from third-party websites, or indirect or consequential damages. Nothing in these Terms excludes liability that cannot legally be excluded under applicable law. 26. Indemnification To the extent permitted by applicable law, you agree to indemnify and hold us harmless from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms, your misuse of the Service, your content, your violation of third-party rights, or your violation of applicable laws. 27. Changes to the Service We may modify, improve, replace, or discontinue features of the Service. Where material changes affect paid subscriptions, we may provide reasonable notice where appropriate. 28. Changes to These Terms We may update these Terms from time to time. The latest version will always be published on this page. The Last Updated date will indicate when the Terms were most recently updated. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law. 29. Governing Law These Terms shall be governed by and interpreted in accordance with the laws applicable in the Kingdom of Saudi Arabia, unless otherwise required by applicable law. Any disputes shall be subject to the jurisdiction of the competent courts in the Kingdom of Saudi Arabia, unless otherwise required by applicable law. 30. Contact Us If you have questions regarding these Terms, please contact us: Company: lnkys Email: support@lnkys.com Website: lnkys.com